Perfect Dealership: Surviving The Digital Disruption

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(as of Aug 22, 2025 13:23:39 UTC – Details)

Remember travel agencies? They were a thriving business not so long ago. Then online services transformed the industry, and brick-and-mortar travel agencies died—and died quickly.

Today, traditional car dealerships are facing much the same threat. Innovative and convenient digital startups and services threaten to disrupt the traditional car-sale process, egged on by consumers who aren’t happy with the existing sales process. If car dealerships don’t adapt, they too will face an industry-wide extinction.

Perfect Dealership offers help and hope for dealerships struggling to adapt to this digital-based paradigm shift. Consultant Max Zanan applies fifteen years of automotive-industry experience to the future of the car dealership. Arguing that dealerships must make significant changes if they are to survive the coming storm, Zanan takes a close look at every department within the business, including

human resources,business development centers,information technology,parts and service, andfinance and insurance.

By improving the role of each department and transforming them from individual echelons into a cohesive whole, Zanan offers a road map for the creation of a perfect dealership—the only way to remain relevant and solvent in the digital age.

Publisher ‏ : ‎ CreateSpace Independent Publishing Platform
Publication date ‏ : ‎ November 7, 2017
Language ‏ : ‎ English
Print length ‏ : ‎ 120 pages
ISBN-10 ‏ : ‎ 1977545513
ISBN-13 ‏ : ‎ 978-1977545510
Item Weight ‏ : ‎ 6.1 ounces
Dimensions ‏ : ‎ 6 x 0.28 x 9 inches
Part of series ‏ : ‎ Perfect Dealership
Best Sellers Rank: #840,436 in Books (See Top 100 in Books) #220 in Organizational Change (Books) #246 in Transportation Industry (Books) #5,448 in Business Management (Books)
Customer Reviews: 4.5 4.5 out of 5 stars 125 ratings var dpAcrHasRegisteredArcLinkClickAction; P.when(‘A’, ‘ready’).execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( ‘acrLink-click-metrics’, ‘click’, { “allowLinkDefault”: true }, function (event) { if (window.ue) { ue.count(“acrLinkClickCount”, (ue.count(“acrLinkClickCount”) || 0) + 1); } } ); } }); P.when(‘A’, ‘cf’).execute(function(A) { A.declarative(‘acrStarsLink-click-metrics’, ‘click’, { “allowLinkDefault” : true }, function(event){ if(window.ue) { ue.count(“acrStarsLinkWithPopoverClickCount”, (ue.count(“acrStarsLinkWithPopoverClickCount”) || 0) + 1); } }); });

Customers say

Customers find the book to be a must-read, particularly for those in the automotive industry. Moreover, they appreciate its insightful content, with one customer noting it provides in-depth analysis.

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